We fully comply with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and all other applicable data protection legislation, including changes to address the new standards introduced by the European data protection law known as the General Data Protection Regulation (GDPR).
When do we collect Personal Data?
We ask for all or some of the following details; your name, your email address, your contact phone number, the number of people in your party and the ages of any children within that party. We collect your personal data when:
- you visit our website and opt in to our newsletter subscription service;
- you make a general enquiry to one of our accommodation providers;
- you make a booking enquiry to one of our accommodation providers;
- you engage with us on social media;
- you contact us by any means with queries, etc;
- you enter any prizes draws or competitions; or
- you submit a review for any of our holiday destinations or days out. Any individual may access personal data related to them, including opinions. Therefore if your comment or review includes information about one of our Partners it may be passed on to them if requested.
What do we with it
We use this relevant information to process your enquiry or booking with the relevant provider, or communicate with you regarding a prize draw or any other related marketing material that you may have engaged with.
We use this data to aggregate information and statistics for the purposes of monitoring our website usage in order to help us develop the website and our services. This data will not include information that can be used to identify any individual, it will be anonymised so that we can, for example, aggregete with other data to monitor and improve the products and business services that we provide. The anonymised information will be shared with our third party business partners, such as those involved in the optimisation and design of our site.
We do not and will not sell, trade or rent your personal information to other companies.
Our newsletter is the means of our sharing information via email, about accommodation or special features of our website, as well as any offers, late availability or products that we consider may be of interest to you.
You are subscribed to our newsletter database if you purposely choose to receive our notifications, using a ‘Subscribe’ link on our site.
We will never send you any information without your expressed consent. If you decide you no longer want to receive any email correspondence you may either unsubscribe, using the link in our newsletter, reply to a newsletter with Unsubscribe in the subject field, or contact us directly at firstname.lastname@example.org.
A cookie is a small text file which we transfer to your hard drive through your web browser when you visit our website or open certain emails. It enables our own system to recognise you when you visit our website again and improve our services to you. The information can be used to enhance the content of our website and make your use of it easier.
For more information about cookies please visit www.allaboutcookies.org.
How we protect your information
Security is a major issue for anyone using the internet. With this in mind we treat your data with the utmost care and take all appropriate steps to protect it. We secure access to all booking areas using ‘https’ technology. Our servers are located in the UK.
Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.